Skip to main content

Senior Design Researcher

Category Design & User Experience Location Mountain View, California; San Diego, California Job ID 2024-63933
Apply Now

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences to businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product and design insights. 

Responsibilities

  • Lead a track of strategic research providing actionable insights by collaborating with designers, product managers and engineers adhering to best practices with integrity and rigorous execution of research
  • Plan and execute original user research including creating planning documents, study organization, data analysis and in-depth reporting of insights
  • Bring in outside-in learnings through desk research, competitive reviews and third-party data sources
  • Leverage internal data to bring additional insights and help shape a point-of-view
  • Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches and everything in between
  • Deliver high-impact insights that blend the customer need and business considerations to help drive product strategy in well-articulated reports 
  • Thrive in an extremely fast-paced workplace with multiple stakeholder demands in an environment with consistent shifts and pivots

Qualifications

  • Bachelors Degree in Psychology, Human Factors or equivalent fields, strong preference for Master’s degree or higher
  • Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis and reporting
  • 5+ years of industry experience in technology applications including mobile 
  • Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys and experimental design 
  • Multi-method skills preferred including survey design and analysis
  • Ability to turn analysis into a compelling story across all levels of leadership in the org. 
Apply Now

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $148500-201000, Southern California $136000-184000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Related Content

Jobs For You

You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!

View all of our available opportunities

You haven't saved any jobs yet. Start exploring now to find the perfect opportunity for you!

View all of our available opportunities

Sign Up for Job Alerts

Be the first to find out about open jobs that fit what you're looking for.

Sign up for job alerts

Don't see what you're looking for? Sign up and we'll notify you when roles become available.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Design & User Experience, Mountain View, California, United StatesRemove
  • Design & User Experience, San Diego, California, United StatesRemove

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from us.