Enter your search term above OR select from the following categories:
- Software Engineering
- Data
- Design & User Experience
- Product Management
- Tax
- Bookkeeping
- Administration
- Business Development
- Corporate Strategy & Development
- Customer Service & Support
- Executive
- Finance & Operations
- General Management
- Human Resources
- Information Technology
- Interns & New College Grads
- Legal
- Marketing
- Project & Program Management
- Real Estate & Workplace Services
- Sales
Senior Manager HR Connect - Performance Advisors
Location(s): Mountain View, California; San Diego, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect is one of the four pillars within the People Experience team, whose primary focus is to empower employee success.
The HRC Senior Manager will oversee our Performance Advisors within the HR Connect team. HRC Performance Advisors are responsible for ensuring consistency and fairness in Intuit’s performance management practices. They provide coaching and guidance to managers for performance, conduct, and attendance related cases end-to-end across multiple geographies.
Within HR Connect, the Senior Manager will hold a key leadership role. This role will collaborate with the HRC Director to drive continuous improvement in how we build manager capability and accountability for addressing situations where employees are not meeting expectations. The ideal candidate will demonstrate exceptional leadership skills, with a proven track record of success in a dynamic, rapidly expanding, and adaptable environment.
Responsibilities
- You will translate business strategy into people priorities and initiatives that drive organizational effectiveness
- Ensure all performance-related matters are handled in a fair, equitable, and timely manner across the team.
- Co-create training and support for managers on how to effectively manage employee performance at scale.
- Cultivate strategic partnerships with HRC, PXT leadership, HRBP’s COEs and other key stakeholders to share knowledge and trends, maintain effective communication, evolve or build solutions for scale and deliver exceptional employee and manager experiences.
- You will analyze and interpret key employee data to draw insights and present recommendations that influence decision making
- Collaborate with PXT partners, legal counsel and senior leadership as necessary to resolve complex or sensitive performance matters.
- Recommend new approaches and strategies to support continuous improvement in efficiency and operational best practices that includes the use of automation and digital solutions.
- Build, scale and maintain operational excellence in case management practices including governance for playbooks, protocols, requirements for case documentation and accurate, efficient reporting.
- Provide leadership, coaching, and mentorship to a high-performing team of Performance Advisors.
- Contribute to programs, projects and broader People & Places priorities and / or PXT initiatives.
- Participate in the establishment and/or refinement of HR policies, practices, and
- Stay updated on employment laws, regulations, and industry trends related to performance management
Qualifications
- 8+ years Employee Relations or Performance Management experience including a minimum of 3-5 years leadership experience within HR.
- Exceptional project management skills and experience setting a compelling vision, strategy and execution plan.
- Strong analytical skills with the ability to resolve a wide variety of complex issues or
- Self-directed, motivated, dependable, detail oriented, and a strong team player with a bias for action.
- Ability to build human connections easily and deep emotional intelligence and objective empathy
- People Champion: Designs, develops and implements changes that improve how we deliver our P&P customer benefits.
- Business Accelerator: Implements changes that accelerate Intuit’s strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
- Data Driven: Analyzes data and generates actionable insights that inform next steps and influence decisions.
- Change Leader: Identifies the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $209,000 - 282,500, Southern California $160,000 - 216,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
Culture and values
Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.
More about Intuit life play_arrow
Benefits we offer
People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.
More about our benefits play_arrow
Hiring process
From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.
More about our hiring process play_arrowEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Related Content
-
Corporate Responsibility at Intuit
We're dedicated to making a positive impact for our team, our environment, and our community.
-
Diversity, Equity & Inclusion
We're committed to providing a diverse and equitable workplace that empowers everyone to do the best work of their lives.
-
Intuit's Focus on Sustainability
Our sustainability initiatives are reducing our carbon footprint to help improve the health of our planet.