Senior Staff Product Designer

Job Overview

Overview

People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One of two fails in the first five years, two of three before they can turn ten.

Intuit’s Small Business and Self-Employed Group (QuickBooks) is devoted to creating tools and services that dramatically improve the chances of success for small businesses around the world - from mileage tracking to invoicing, from payroll to accounting, from creating new ways to access capital to forging deep connections with experts. Our vision is to be the connected E2E platform that small and medium sized businesses rely on everyday to run and grow their business. 

The Team

Today, QuickBooks and Mailchimp bring industry leading solutions to businesses around the world including Accounting, Payroll, Payments and Marketing. The QuickBooks Shared Experiences Team is the team that brings all products together into a cohesive and delightful experience for our customers. Beyond playing a foundational role that amplifies all QuickBooks products, this team is taking the lead in setting the QuickBooks multi-year vision and leading the transformation of a fully reimagined platform fueled by connected data, a connected suite of apps, “Done for you” AI agents, and on-demand expertise.

The Role

We are seeking a talented Senior Staff Product Designer who is passionate about solving big problems and creating exceptional designs to partner closely on our E2E platform strategy and experiences. On the Shared X team, you will help to reimagine and deliver beautiful, AI-driven, E2E experiences that enable small to mid-sized businesses to get the most out of the QuickBooks ecosystem via Better Together and Done for you benefits—saving them time, inspiring confidence, and ultimately increasing their profitability. You will work closely with a team of talented designers and diverse stakeholders; and have top notch systems-thinking, interaction design skills, and expertise in data-driven design to shape how we transform our critical platform experiences. You will partner closely with leaders, other cross-BU designers, product managers, engineers, data analysts, and marketers along the way. 

Intuit provides a competitive compensation package with a strong pay for performance rewards approach.

The expected base pay range for this position is:Bay Area: $194,000 - 262,500

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Responsibilities

Strategic Design Leadership:

• Define and influence a multi-year design strategy and vision across various shared platform experiences, and influence the direction across partner teams; aligned with Intuit's overall strategy and business goals.
• Influence and connect dots for how these experiences seamlessly interplay with other experiences E2E. 
• Set the bar for design principles and standards that promote consistency, cohesion and excellence.
• Work with design and product leaders to develop future facing product and UX strategy through multiple near-to-long-term phases. 

Design Execution and Innovation:

• Lead the design of complex, cross-functional projects, from concept to completion.

• Create high-fidelity prototypes and design specifications that effectively communicate design intent and vision.
• Explore and implement innovative design solutions that leverage emerging emerging patterns and AI.
• Advance our design systems to be future forward, and efficient.

• Considered a design thought partner. Role models design leadership. Leads larger design projects within a strategic pillar, including driving prototyping and initiatives focused on their craft. 

• Excels in industry-standard design software and proactively adopts new methodologies and technologies, incorporating them into workstreams.

• Models a platform mindset and thinks critically about ways to experiment, stretch, and meaningfully diverge from the system to learn and ultimately improve the system and its outcomes.
• Looks at work in terms of an entire suite of products or experiences across a segment. Drives resolution of dependencies across team boundaries.

Storytelling and Communication:

• Articulate design concepts and rationale through compelling presentations and narratives.
• Influence and inspire cross-functional teams and leadership through effective storytelling.
• Facilitate design artifacts, shares, workshops and critiques to drive alignment across leadership as well as both design and product teams.

Mentorship and Influence:

• Mentors and uplevels the craft of others including staff and senior designers
• Coaches others on interpersonal and presentation skills. Implements and defines team processes such as critiques and offsites. 
• Drives org-wide initiatives. Actively participates in hiring and building the team.
• Establish yourself as a thought leader within the design community, both internally and externally.
• Drive adoption of best practices, and new design.

Qualifications

• 8+ years of experience in product design, preferably in large-scale products.
• Exceptional storytelling and communication skills, with the ability to influence and persuade stakeholders at all levels.
• Expert in design systems, interaction design, and visual craft.
• Proven track record of leading and delivering impactful design solutions across large and complex products and platforms.
• Ability to convey holistic ideas and concepts through storyboarding, wireframing, and prototyping.
• A portfolio that demonstrates a strong understanding of user-centered design principles and a mastery of craft.
• Demonstrated ability to work collaboratively with and influence other designers, product management, marketing, and engineering leaders to drive outcomes.
• Exceptional ability to analyze and synthesize qualitative and quantitative data to inform design decisions, identify opportunities, and measure outcomes
• Strong cross-functional collaboration skills, with the ability to lead and inspire teams across functions.
•  A dazzling online portfolio.