Staff Business Data Analyst

Job Overview

Intuit GBSG Data & Analytics has an exciting opportunity to be part of the fast-growing Mid-market Analytics team that plays a critical role in driving growth in Mid-market with a long-term winning strategy. Disrupt the small business mid-market is one of Intuit’s 5 Big Bets initiatives.

The Mid-market Analytics team is responsible for (1) providing valuable insights that supports the development of E2E strategy, operational plans and product roadmaps, (2) providing data/tools/actionable insights/experimentation for the execution of multiple Mid-market priorities across our function domains (Product, Marketing, Sales, Customer Success, Finance), developing/managing the success KPIs and reporting as the single source of the truth for how the mid-market business is doing.

We are looking for a Staff Business Data Analyst, who is intellectually curious and extremely self-driven, with a proven track record of leading analytics support for a critical or high-growth business areas. The ideal candidate will also have a passion for operationalizing data-driven insights into action through influencing the velocity and quality of learnings, while demonstrating a problem-solving and extreme ownership mindset.

Responsibilities

• Influence strategic business decisions and operational decisions by conducting customer segmentation & profiling, product analytics, sales funnel analysis, sales win/loss analysis, voice of customer analysis, etc.
• Develop and manage key success metrics and leading indicators for providing holistic understanding of how the business is performing and whether each initiative/program is delivering the desired outcomes.
• Develop dashboards to monitor business performance and enable self-service.
• Proactive explore and identify new business opportunities to help business partners to achieve business goals.
• Communicate data and insights effectively to business partners of all levels including senior leadership team.
• Collaborate with analysts and data engineers across different analytics teams to work on cross-functional projects or develop analytics capabilities.
• Coach and develop junior analysts in the team.

Qualifications

• 5+ years of experience working in web, product, customer/care, strategy, sales, marketing, CRM or other related analytics fields. Experience in B2B marketing/sales analytics is a plus.
• 1+ year of experience in managing a team of 2-3 junior analysts is preferred.
• Highly proficient in SQL and data visualization tools such as Tableau.
• Multiple years of experience in applying advanced analytics techniques such as python, ML models, LLM, etc., is highly preferred.
• Ability to create analytical framework for solving complex business problems with proven track record.
• Ability to manage multiple projects simultaneously to meet objectives.
• Outstanding communications skills with both technical and non-technical. Be able to communicate effectively with senior executives.
• Minimum Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, or related field; equivalent experience will be considered