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Staff Business Operations Manager

Category Program Management & Business Operations Location Mountain View, California Job ID 2025-68531
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join us as part of the Intuit Business Operations Team. We are looking for creative problem solvers with a passion for innovating and for revolutionizing the way Intuit does business. 

We are a small, focused team with a learning and experimentation mindset working to make Intuit the best-run platform company in the world. The improvements we drive as a team touch every aspect of Intuit’s structure, processes and business model and will fuel investment in Intuit’s growth priorities.

Responsibilities

  • Shape and manage the company’s operating rhythm
  • Partner with Intuit’s most senior leaders to jointly problem solve and develop solutions to complex business problems
  • Provide focused analytical support to leaders responsible for operational improvements, ensuring execution is set up for success and managed rigorously
  • Learn from internal and external best practices and work with business leaders to implement and scale them across the company
  • Developing and launching a company-wide goal-setting framework that creates alignment, transparency and accountability on the most important work
  • Partnering with our CTO and Chief Customer Success Officer to understand and implement customer experience measurement best practices across the company
  • Reimagining and executing the 3&1-year planning process across financial planning, defining annual goals and tech resource planning Specific responsibilities include:
  • Drive Intuit’s operating rhythm with a focus on the operating mechanisms (meetings/reviews) where the progress of goals and outcomes are reviewed
  • Manage and improve the company-level goal process and thought partner across the business to define high-quality goals and ensure regular updates
  • Build and maintain the infrastructure that supports annual goal planning as part of 3&1-year planning and in-year goal planning and execution

Qualifications

  • Strong academic record required. MBA or equivalent from a nationally recognized institution preferred.
  • 2-6 years of work experience in roles that were delivering impact across an organization. Examples include experience in a top tier consulting firm focused on strategy and implementation, being part of a strategy or business operations team in a technology company, and/or helping improve efficiency or effectiveness in a business function of a technology company.
  • Demonstrated ability to understand end-to-end processes and come up to speed quickly on new business domains
  • Passion for excellence and the desire to have a significant impact on the business
  • Highly self-motivated and willing to proactively take on issues within teams and the company at large
  • Well-rounded interpersonal skill set with the capacity to build strong relationships with senior executives
  • Excellent quantitative analytical skills, creativity in problem solving and a keen business sense
  • Strong communications (written/verbal), presentation and facilitation skills
  • Strong process and project management skills

 

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $160,000 - 216,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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