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Job Details
2024-58939 -

Staff Product Manager, Intuit Assist QuickBooks

Location(s): Mountain View, California
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the exciting Intuit Assist QuickBooks team as a Staff Product Manager! Our mission is to power prosperity for the world’s small/mid sized businesses and self-employed persons by helping them understand and grow their business — wherever and however they work.

As an individual contributor, you’ll make QuickBooks products even more useful and

engaging for entrepreneurs. You’ll lead the strategy and influence across teams to build out a hyper personalized, yet cohesive Intuit Assist QuickBooks experience that automates tasks, delivers notifications, provides a prioritized todo list of actionable insights, and recommends new ways for customers to automate their business. In leading this effort, you’ll:

  • Partner with product management leadership, Data Science, Marketing, Experience Design, Product Development, Data Analytics, and other stakeholders to articulate the broad strategy for this experience within the QuickBooks Online offering cross-platform.
    • Define how the end to end experience should be personalized to meet the needs of each QuickBooks customer. Define how supporting capabilities should come together to power this vision.
  • Partner with partner teams serving different customer types to solve important problems and build personalized use cases using generative AI
  • Lead a cross-functional team of product developers, data scientists, marketers, data analysts, and experience designers to innovate, experiment, and create tools that empower other teams to create amazing personalized, cohesive AI experiences for customers
  • Set KPIs for driving customer delight that powers business outcomes, manage dependencies, escalate barriers to execution, and report research finding and progress to senior leadership

Responsibilities

  • Identify Intuit Assist task automation opportunities through customer research and lean qualitative and quantitative testing
  • Create strategies and roadmaps based on data to inform the product and platform investments we need to take our products to the next level
  • Ruthlessly prioritize, influence dependencies, and ship experiences that provide game-changing value to our customers and internal product developers
  • Communicate frequently and clearly with other teams and leaders, and build durable artifacts to drive alignment
  • Galvanize the team by celebrating successes and learning from failures
  • Share knowledge and mentor others

Qualifications

  • 5+ years designing and delivering world-class software products in a product management role
  • Experience working with generative AI or ML models to deliver personalized, engaging customer experiences with a strong technical background
  • Experience building AI systems for scale with an external end customer in mind; enabling others through your work, delivering cohesion and speed to delivery
  • A bias for action with a proven track record of delivering experiences from the ground up, 0 >1
  • Ability to work through high levels of ambiguity: define roadmap for uncharted opportunities working with nascent technologies
  • Strong appetite for innovation fueled by curiosity and willingness to learn
  • Evidence of excelling in environments of high cross-company collaboration across business units
  • Effective in communicating progress to executives & senior leadership
  • Capable of decomposing a big vision into bite-size milestones with a lean-experiment-oriented perspective. Ability to operationalize into a high velocity execution plan
  • Deeply curious and data-driven; develop and defend strong points-of-view with data, analytics, external benchmarking, and the voice of the customer
  • Skilled at gathering insights from internal customers and end-users, identifying and testing opportunities, and synthesizing results
  • Proven expertise leading cross-functional teams that together launch successful web and/or mobile software product offerings designed to create a great customer experience
  • Undergraduate or graduate degree in data science, computer science, math or statistics, or a related discipline; other degrees or equivalent professional experience will be considered
  • Self-aware with a strong desire to learn and continuously improve

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $177,000 - 239,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
c
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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