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Staff Product Manager - TurboTax & Credit Karma Cross Platform Growth

Category Product Management Location Mountain View, California; San Diego, California Job ID 2025-69461
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Staff Product Manager - TurboTax & Credit Karma Cross Platform Growth

Join our mission - Intuit is a global technology platform company that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper.

Overview

Intuit TurboTax is seeking a seasoned product manager to join the Better Together team, which focuses on growing the joint TurboTax / Credit Karma customer base. In this role, you will lead onboarding and shopping experiences, ensuring Credit Karma members can seamlessly transition to TurboTax and receive a hyper-personalized experience. You will use cutting edge AI and rich Credit Karma data to create dynamic onboarding experiences that meet members where they are in their filing journey and surface the right information and next best action to get them started. This is a unique opportunity to shape the vision and head the execution for a high-impact, growth initiative.

Responsibilities

  • Define, own, and articulate a compelling vision, strategy, and multi-year roadmap for Credit Karma to TurboTax onboarding and shopping  
  • Lead the ideation, development, and launch of innovative, hyper-personalized onboarding experiences, leveraging AI models and rich customer data.  
  • Partner deeply with AI/ML, data science, engineering, design, and marketing teams to launch onboarding experiences and build new AI models to improve targeting of potential filers on Credit Karma 
  • Design, execute, and analyze experiments (A/B testing, user studies) to validate effectiveness of new onboarding experiences and impact on key metrics like conversion and revenue; drive iteration of experiences based on results  
  • Translate complex customer needs, technical capabilities, and business opportunities into a clear, prioritized roadmap with measurable outcomes.  
  • Build strong partnerships and influence roadmaps across teams Credit Karma, TurboTax and Intuit platform teams to ensure cohesive strategy and execution.

Qualifications

  • 5+ years of experience in designing and deploying top-notch consumer-facing software products
  • Solid track record of driving strategy and delivering products that utilize data-driven methods for personalization or dynamic user experiences at scale.
  • Expertise in personalization tactics, testing approaches, and data analysis.
  • Passion for tackling complex consumer problems, ideally within fintech, personal finance, tax, or related domains where user trust, accuracy, and data privacy are paramount.
  • Strong technical acumen; able to closely engage with engineering and data science regarding system architecture, capabilities, data flows, APIs, and technical considerations.
  • Experience in leading multi-disciplinary teams and influencing senior management.
  • Adept in transforming complex concepts and data findings into distinct product requirements and persuasive strategic orientations.
  • Bachelor's degree required, preferably in a quantitative or technical field; an MBA is a plus.
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $180,500 - 244,000, Southern California $169,000 - 229,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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