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Staff Product Manager - TurboTax

Category Product Management Location Mountain View, California Job ID 2024-67133
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit TurboTax we are obsessed with our customers. We are looking for a product manager with the curiosity to develop a deep understanding and sense of empathy for our customers in order to create remarkable new experiences for them. In this role you will define and lead strategy to move Intuit TurboTax experiences into the future, supporting work in areas like TurboTax Live to connect tax filers with tax experts, and Intuit Assist our AI-powered financial assistant that helps our customers and experts every step of the way to provide personalized guidance to their best tax outcome.

Get ready to grow – you’ll be challenged to think bolder, move faster, and have a bigger impact on this transformative offering. You’ll develop deep partnerships with an amazing group of engineers, collaborative and creative designers, marketing, product managers, data scientists, and tax experts, which will make everyday a rich and fun learning experience.

Responsibilities

  • Translates vision into strategy and an execution roadmap to deliver measurable outcomes aligned with objectives.
  • Understands how to deliver capabilities and experiences that will be shared across multiple personas and customer archetypes.
  • Create learning plans to identify and test the biggest hypotheses to drive your KPIs and success metrics.
  • Identifies new opportunities based on customer and competitive research, industry trends and best practices.
  • Build strong working relationships with senior and executive leaders across Intuit teams to collaborate and co-create roadmaps.
  • Creates and maintains momentum, helping teams move forward swiftly and with rigor, a learning mindset, and a bias toward action.
  • Continuously monitor and analyze customer feedback, market trends, and usage data to identify opportunities for improvements and new feature development.

Qualifications

  • 5+ years designing and delivering world-class software products in a Product Management role.
  • Proven track record of delivering results that have critical customer and business impact.
  • Technical Product Management experience working with engineering. AI & ML experience in product offerings/experiences a plus.
  • Energized by working across multiple partnerships and strong influencing skills.
  • Excels at driving prioritization and feature requirements to capabilities teams.
  • Strong ability to analyze and interpret data to inform decision making.
  • Has a 'can do' attitude with an entrepreneurial mindset and is comfortable working in a fast-paced, ambiguous environment.
  • Insanely curious, with a strong desire to learn and continuously improve.
  • Bachelor’s degree required with a focus in computer science, business administration or related field. An MBA is preferred. Equivalent experience will be considered.
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