Subpoena Compliance Program Manager

Job Overview

As a Subpoena Compliance Program Manager, you will work as part of a small, dynamic, high performing team that is responsible for overseeing litigation, investigation matters involving government entities and regulators, responses to third-party requests for information and a wide range of other matters. You will manage the program to ensure our company's timely and accurate response to subpoenas and similar data requests. You will partner with our in-house attorneys and outside counsel, work across our Legal, Compliance and Policy Organization, and engage with external vendors and firms to manage our subpoena compliance program.

We believe diversity and inclusion among our teammates produces better results and is critical to our success as a global company. We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool.

This role is hybrid with on-site expectations of 2-3 days per week.

Responsibilities

• Manage Intuit’s end-to-end process for responding to subpoenas and other third-party requests for information, ensuring compliance with the law and protecting the data of our company, employees and customers.
• Collaborate closely with Intuit lawyers, litigation professionals and outside counsel, and keep internal stakeholders informed.
• Coordinate with our business teams, enabling functions and IT to identify, collect and review responsive data, ensuring completeness and accuracy.
• Manage deadlines and ensure timely responses.
• Update, improve and oversee all processes around subpoenas. This includes driving for efficiencies, automation and streamlined workflows, carefully tracking metrics and looking for ways we can use technology to continue to improve.
• Stay up-to-date on industry trends, best practices, and regulatory changes related to subpoena compliance.
• Provide general litigation support to in-house attorneys, including soliciting and gathering information from across the company to assist attorneys in providing legal advice.
• Support processes governing legal holds, eDiscovery and document preservation.
• Drive or contribute to department and team projects and priorities.
• Take on increasingly complex responsibilities and proactively solve problems independently as experience grows.

Qualifications

• Bachelor's degree and 5+ years of prior experience with managing subpoenas.
• Detailed understanding of all aspects of subpoena processes, responses, workflows and best practices.
• A good litigation professional’s mindset: goes the extra mile to get the job done right and sees opportunities in everything they do to deliver awesome results; understands that the details are critical and the stakes can be high; takes pride in their work and what they deliver; loves to win.
• A good business partner’s mindset: comfort and skill at balancing risk and opportunity; thinks creatively; innovates; enables the business to make smart decisions.
• Curious and a continuous learner: enjoys jumping into new problems and learning new things; asks "why" and "how can we improve;” quickly becomes proficient in the facts; develops long-term knowledge and expertise.
• Team-player: thrives in a team environment and setting up teammates for success; shows empathy for our customers, colleagues and other stakeholders; open to feedback and collaboration; comfortable in the driver’s seat or working as a contributor on a larger team.
• Ability to work independently and successfully manage a significant workload with competing deadlines; very organized; an ability and interest in prioritizing the most critical work and finding ways to scale; understands the importance of process and rigor; identifies issues proactively and develops solutions.
• High level of enthusiasm and a positive attitude.
• Good communication skills and proven ability to interact with professionals at different levels.
• Good judgment.
• Integrity without compromise; accountable, committed, and connected with their teammates and colleagues.