Principal Product Manager - Indirect Tax

Job Overview

People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even larger. But the odds are stacked against them. One in two fail in the first five years, two in three before they can turn ten. Intuit’s Global Business Solutions Group is devoted to the mission of helping small businesses around the world prosper. We ensure that all our businesses around the world stay compliant with indirect tax regulations, no matter where they transact. We do this through building the tools customers need to navigate complex tax landscapes, efficiently. From VAT to GST to sales tax, we provide comprehensive support through our world-class software and tax experts. Through our cutting-edge technology and AI, businesses not only stay compliant but also enhance their efficiency and profitability on a global scale.

Responsibilities

• Set and drive the product strategy across a portfolio of indirect tax domains, ensuring alignment with Intuit's overall vision while fostering a team culture that promotes learning and executional excellence.
• Balance short-term versus long-term customer outcomes across multiple product teams while maintaining focus on strategic priorities.
• Collaborate with Product, Design, Tax Research and Engineering teams to prioritize and execute product roadmaps and investment strategies that align with Intuit's overall goals and deliver delightful user experiences.
• Coach teams in experiment design and hypothesis-driven initiatives, establishing a framework for data-backed decision making across multiple product areas.
• Foster strong relationships with users to gather feedback and ensure the platform delivers substantial value and meets market demands through exceptional user experiences.
• Create and manage product strategy and backlog prioritization frameworks that can be leveraged across multiple teams, balancing customer value, user experience, development effort, and strategic importance.
• Collaborate closely with Product Marketing and Customer Support to maximize user adoption, satisfaction, and user experience with new feature releases.
• Effectively engage with and influence senior leadership team (SLT) members while driving alignment across various stakeholder groups.
• Provide balanced leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Raise the bar for PM talent on the team and within the local PM community through mentorship and coaching.

Qualifications

• Proven experience as a product manager within a fast-moving technology-driven organization, with demonstrated success leading multiple teams or complex product portfolios
• Experience with financial management or accounting is a strong benefit.
• Track record of developing and executing product strategies across a portfolio of domains that deliver extraordinary customer outcomes.
• Demonstrated ability to coach teams in making data-backed decisions and setting high metric goals that push teams forward.
• Experience building and leading high-performing product teams while fostering a culture of learning and executional excellence.
• Passion for seeking deep understandings of customer needs and turning these insights into a compelling vision that drives solutions that solve important requirements for small businesses.
• Proven ability to influence senior leadership and stakeholders through compelling customer data narratives.
• Thrive working in a matrixed environment while influencing and developing strong partnerships internally and externally.
• Clear, concise, and compelling communication skills (inclusive of business writing and presentations).
• Maturity, strong sense of what's right, ability to negotiate, ability to influence, leadership, and data-driven decision making are essential qualities to succeed in this role.