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Financial Crimes Team Lead

Category Security, Risk & Fraud Location Plano, Texas Job ID 2025-69277
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is looking for an innovative Senior Investigator to support the Financial Crimes team supporting Anti-Money Laundering (AML) and counter-terrorist financing (CTF) investigations as part of Intuit’s Small Business/ Self-Employed Group.

The Senior Investigator is a proven, effective and accountable subject matter expert, and possesses advanced knowledge of fraud typologies and BSA/AML guidelines.

This candidate will work to operationalize an effective and sustainable Fraud/AML/BSA and CTF transactions and behavioral monitoring team by minimizing risks to the organization including financial, reputational and compliance risk.

Responsibilities

Domain Expertise

  • Deep knowledge of US FinCen and Canadian FinTRAC requirements.
  • Ability to translate regulations and apply them in accordance with internal guidelines.

Risk Informed Decision Making

  • Ability to review and summarize any complex investigation across products.
  • Working knowledge of data analysis tools, root cause and theme analysis.
  • Proactively seeks learning opportunities that will help increase team knowledge.

Investigation Communication 

  • Creates a compelling story and can communicate it at all levels.
  • Investigation narratives are clear, concise, and compelling.
  • Simplifies and translates complex issues into actionable, concise concepts.
  • Implement change management.

Extreme Ownership

  • Identifies opportunities in our offerings to strengthen our risk fighting capabilities and shares out with stakeholders.
  • Coaches less experienced investigators and shares best practices to upskill the team.
  • Monitors workflows to remove blockers and ensure all work is completed within SLA.
  • Ensures Quality Assurance feedback is reviewed timely, coaching is provided, and remediation actions are taken

Leadership

  • Oversee the daily operations of the financial crimes team, ensuring compliance with policies, procedures, and regulations.
  • Lead and mentor team members in the detection, investigation, and prevention of financial crimes such as fraud, money laundering, and embezzlement.
  • Collaborate with internal and external stakeholders to facilitate information sharing and coordinate responses to financial crime incidents.
  • Develop and implement strategies to enhance the effectiveness of financial crime detection and prevention efforts.
  • Monitor and analyze trends and patterns in financial transactions to proactively identify and mitigate potential risks.
  • Prepare and present reports to senior management on the team's performance, key findings, and recommendations for improvement.

Qualifications

  • Bachelor’s degree preferred, previous proven leadership or equivalent experience required.
  • Minimum 3-5 years’ experience with Card and ACH Fraud, AML, BSA, CTF, intelligence or monitoring and investigation in a financial environment for both consumers and small businesses.
  • Industry recognized certification or accreditation; CFE, CAMS or equivalent preferred.
  • Ability to use analytics to develop reporting. Knowledge of BSA compliance and SAR writing
  • Strong knowledge of industry fraud risks, trends, and emerging threats.
  • Knowledge of the regulatory environment of the financial services industry required.
  • Result-oriented and assertive (you don’t shy away from challenging situations.)

Skills

  • Innate curiosity to research, understand, make sense of and communicate complex information.
  • Advanced computer/ internet navigation skills in order to quickly and effectively use a variety of proprietary systems, investigative programs, and case management tools.
  • Advanced investigation and analytical skills.
  • Precise and logical writing skills and able to present investigative findings to senior management.
  • Comfortable working with law enforcement, legal, and auditors.
  • Experience operating in a fast paced, rapidly changing environment.
  • Ability to gain an understanding of corporate and specific policies/control environments, key processes, practices, and routines that impact compliance requirements and risk mitigation through transaction and behavioral monitoring.
  • Team player with demonstrable ability to influence peers to accomplish shared goals.
  • Exercise considerable judgment and discretion in scenarios that are complex and highly sensitive, consulting with legal counsel as needed.
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