Partnership Manager - Mailchimp

Job Overview

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work. Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. 13M businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizonof transformative innovation. We’re looking for a highly motivated Partner Development Manager (PDM)to join the Intuit Mailchimp global partner team and take our business to the next level. In this role, you'll be responsible for managing a set of Growth Agency Partners, ensuring world-class engagement with Intuit Mailchimp, and focusing on driving mutual success through new customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience.  The ideal candidate will have a proven track record of managing and growing successful SaaS partnerships with Agency Partners, be customer-focused, results-oriented,and possess strong communication and project management skills.Diversity and inclusion isn’t just something we do — it’s part of who we are. Intuit’s commitment to diversity and inclusion dates back to the earlydays of the company when we first declared our core values and mission, and today our Stronger Together value keeps this front and centre in how we power prosperity around the world. When our workforce composition reflects our customers and communities, we believe we can develop deeper empathy, accelerating innovation to solve the biggest problems our customers face. Lean more about diversity initiatives here.

Responsibilities

• Manage a set of agency partners, acting as their main point of contact and ensuring their continued engagement with Mailchimp
• Drive joint go-to-market strategies to increase customer acquisition and growth
• Meet sales targets across your agency book of business
• Build effective relationships with partners to ensure alignment on priorities and goals
• Contribute to partner new client acquisition strategy, leveraging Mailchimp's channels and assets
• Drive new service offerings in partnership with key partners
• Develop training and enablement materials and deliver sales enablement to managed partners
• Identify areas for improvement and develop initiatives to improve partner engagement and performance
• Work cross-functionally to ensure customer success, onboarding, and support
• Analyse performance metrics, identify trends, and make data-driven recommendations

We offer

• An exceptional Employee First culture with excellent remuneration including bonus, benefits, ongoing training and career growth.
• An Agile structure where your ideas are heard and you become an integral part of our business.
• A Hybrid working structure of both office and home, with our offices boasting amazing Harbour views in Sydney CBD.
• A diverse inclusive culture.
• A real family feel with lots of wellness, fun activities and company rewards.

Qualifications

• Bachelor’s degree in business, Marketing, or related field; equivalentexperience will be considered
• 5+ years of experience in partnerships and business development, preferably in a SaaS or related industry
• Excellent communication skills, both verbal and written
• Proven ability to manage multiple projects and stakeholders simultaneously
• Passionate about driving partner engagement and growth
• Strong analytical skills with the ability to translate data into insights and actionsPreferred Qualifications:

• Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems
• Experience working with small & medium sized service partners
• Experience working across global time zones in driving partner engagement