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Design Manager 3, Intuit Design Platform

Category Design & User Experience Location Toronto, Canada Job ID 2024-53474
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, our mission is to Power Prosperity for consumers and small businesses around the world. The Intuit Design System (IDS) is a company-wide design system that accelerates Intuit’s mission by delivering innovative and foundational design system guidelines, tools, and services that support Intuit designers and developers across TurboTax, QuickBooks, Mailchimp, Credit Karma, and many other Intuit offerings.

 To help us achieve this, we are seeking a Group Design Manager to lead a new team focused on establishing an AI-powered Design Platform. In this role, you'll create and lead a small team of senior design technologists that will deliver a curated set of tools and experiences that will accelerate the function of design with artificial intelligence.

Responsibilities

  • Define a target set of AI-accelerated design tools through deep technical analysis, experimentation with customers, and thoughtful data gathering.
  • Drive successful team outcomes by identifying customer problems, defining requirements, tracking work in progress, and delivering it to customers.
  • Lead build/buy/partner analysis and recommendations on solutions that will augment our design platform.
  • Expertly craft stakeholder and customer communications to promote and advocate for adoption of our AI-accelerated design platform.
  • Advocate for design tool adoption throughout the company, acting as a subject matter expert to designers and developers utilizing these new tools.
  • Balance long term considerations with continuously shipping, iterating, and evolving the design platform.

Qualifications

  • Bachelor’s degree or equivalent experience
  • 10+ years of experience in design systems, design tooling, design technology, or a related field. Considerable work experience at a design tool vendor is preferred.
  • 3+ years of experience managing developers or designers.
  • Practical design systems experience that shows significant contribution to an existing, enterprise-grade design system or design tools.
  • A clear understanding and point of view on how artificial intelligence will change the craft of product design.
  • Examples of design and development advocacy that led to breakthrough adoption of design system tools, processes, or artifacts.
  • Highly collaborative team spirit able to take in multiple points of view, synthesize decisions, and communicate outcomes across the organization
  • Mastery of design tools (we use Figma), agile development methodologies, and accessibility requirements, both in design and code
  • Artistry and excellence in simplifying complex ideas, identifying risks and dependencies, and delivering for customers within the constraints of technology
  • Confidence in managing through ambiguity with a track record of creative problem solving that demonstrates flexibility
  • A love for technology, and an insatiable curiosity for new tools to solve real problems
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