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Senior Product Designer

Category Design & User Experience Location Toronto, Canada Job ID 2024-66543
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, Product designers create meaningful experiences that put the latest technology to work helping our customers save time and money. Our designers are involved at every step of a project - from gathering insights, brainstorming, prototyping and experimentation to launching pixel-perfect designs. They use AI, data, and deep customer empathy along with diverse craft skills to design remarkable experiences for customers.

We’re seeking a talented and experienced Senior Product Designer to join the QuickBooks Workforce Solutions team, focused primarily on Payroll features for mid market businesses.

Responsibilities

  • Lead, deliver, and contribute user experience design for Payroll experiences for an industry-leading mid market platform
  • Collaborate with cross-functional teams, including other designers, product managers, engineers, researchers, and stakeholders to deliver end to end user experiences that go beyond MVP to delight customers
  • Conceptualize a broad spectrum of ideas and then narrow based on experimentation and user research
  • Plan and conduct user research with clear goals, including surveys, usability testing, and user interviews
  • Deliver user flow diagrams, wireframes, prototypes, and pixel perfect specs for development
  • Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
  • Solicit feedback and contribute constructively to design reviews
  • Work closely with developers to ensure implementation is to spec
  • Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately

Qualifications

  • 5+ years of professional experience in interaction design, product design, or related field
  • Bachelor's or Master’s degree in Product Design, Human-Computer Interaction Design, or other relevant field. Equivalent work experience will be considered
  • Deep knowledge of design principles, methods, layout and composition, interpreting and applying a standardized design system
  • Deep empathy for customer problems and understanding of business needs and goals
  • Curiosity and commitment to testing new ideas and innovating to drive business results
  • Expert at conveying ideas and concepts through storyboarding, wireframing and prototyping
  • Strong attention to detail, organizational and documentation skills. Proficient in development hand-off, including QA-ing designs and articulating implementation details/specs in user stories
  • Mastery of Figma, auto-layout
  • Effective communicator, presenter, and negotiator
  • Content design experience a plus
  • Experience with designing for financial software a plus
  • Strong portfolio demonstrating strong craft and collaborative process
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