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Senior Staff Technical Program Manager

Category Program Management & Business Operations Location Bengaluru, India Job ID 2025-69410
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join Intuit’s Go-To-Market Technology (GTM Tech) Platform team as a "Sr Staff Technical Program Manager". We are looking for creative problem solvers to serve as a program leader, with responsibility for overall program delivery and success. Help the team develop and manage our highest impacting programs to accelerate our mission of powering prosperity around the world. If you’re passionate about building platforms at scale that help transform the lives of consumers, small businesses and accountants, we would love to have you join our team as a PMO for GTM Tech Platform. As a program manager on the team, you will be enabling technology teams of Go-To-Market org at Intuit to acquire, monetize, and retain customers for industry leading Intuit products such as QuickBooks, TurboTax and MailChimp. We are looking for candidates who have strong program management experience with deep technical understanding, customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.

Responsibilities

  • Drive and own the technical program management for Intuit Go-To-Market platform with touch points across our US and global teams.
  • Scale and operationalize Strategic Initiatives: Translate high-level strategic objectives and develop the tools needed to visualize data and pull the most important business insights so that stakeholders can make data-backed decisions quickly 
  • Aid in planning, partnering with key stakeholders across marketing, product management, engineering leaders, architects, and operations groups. 
  • Communicate the plan, status and risk to Director, Vice President level stakeholders.
  • Build trust and drive change on programs across multiple portfolios.
  • Lead cross-functional dependency management for your programs.
  • Drive and own the program strategy including tying the business unit, portfolio and program strategy together. Use influence to help teams understand how the program fits into the overall strategy
  • Prioritize initiatives within the program and surface risks and trade-offs as well as recommendations to the stakeholders. Use data, principles and risk mitigation to assess progress to plan
  • Breakdown and organize the program into manageable pieces that can be delegated or individually owned
  • Drive the status and reporting structure in a manner that is consistent with both Agile principles and the needs of the program
  • Partner with leadership to create an environment where the teams are recognized and feel encouraged to the point that they want to work on your program(s)
  • Develop decision-making principles and recommendations for decisions
  • Identify risks, develop a risk mitigation plan and gain buy in from stakeholders
  • Develop and maintain dashboards to monitor key performance indicators (KPIs) and critical dependencies.

Qualifications

  • Strong Program Management leadership experience, including 12+ years leading a strategic portfolio of programs and/or extremely large complex programs.
  • Experience in using structured approaches to simplify complex problems and develop data-backed solutions, combining creativity with a keen business sense
  • Ability to navigate between the big picture and execution details simultaneously
  • Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
  • Ability to communicate objectives, plans, status and results clearly, focusing on critical key points
  • Proven ability in anticipating and managing risks in the program.
  • Demonstrated ability to build strong partnerships across organizations in delivering the best outcome of complex programs
  • Project/program framework best practices, tools, and techniques.
  • Strong understanding of software development approaches, architecture, and lifecycles. 
  • Experience with Agile methodologies is highly desired.
  • Computer science education or equivalent experience
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