Executive Travel Program Manager
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
As our Executive Travel Program Manager, you play an instrumental role in augmenting the travel experience for our top-level executives. Relying on your proven skills, you will ensure individualized, seamless, top-tier travel services while attentively managing any unique requests or changes.
Your primary objective is to establish and uphold strong relationships with our key personnel and international teams to provide globally compliant, yet locally adapted support. The role will require high levels of professional integrity and detailed understanding of the company's culture, policies, and guidelines in a demanding environment.
You are also tasked with managing our executive private aviation program, ensuring meticulous service and comprehensive management of all aspects. We trust your professionalism to create an environment where our top leaders can focus purely on their work and not their travel arrangements.
This role demands an exceptional commitment and may entail operating outside standard business hours to accommodate travel and scheduling needs unique to our top-level executives. Flexibility and the willingness to go above and beyond in order to deliver superior service are paramount.
A key capability for this role is the innate ability to understand and anticipate the needs of top executives without explicit instructions. This requires maintaining detailed records of executives' preferences, an exceptional attention to detail, and a proactive approach in foreseeing and fulfilling their requirements. As the Executive Travel Program Manager, you are expected to continually go above and beyond to ensure an immaculate execution of tasks, leaving no room for oversight.
Responsibilities
Leadership and Strategy
- Building and managing relationships with senior executives and international teams to ensure globally compliant and locally relevant travel support.
- Implementing Intuit’s vision for our executive travel program, centering the executives' experience to provide top-notch service.
- Using your previous experience in executive support and corporate travel to instill best practices in our organization.
Executive Travel Support
- Responsible for the daily operations of our executive travel program, including jet operations and coordination with third party aviation providers, ensuring it aligns with our organizational culture, policies, safety and security guidelines.
- Keeping up with recent developments in the business travel environment to drive continuous improvement in our travel program.
- Fortifying collaborative relationships with key stakeholders to enhance our travel support systems.
- Ensuring compliance with laws and policies regarding travel arrangements and expenditures.
- Coordinating with the data and analytics team to generate and automate proactive reporting and dashboards for leaders.
Private Jet Operations and Support
- Overseeing the entire operations related to executive private aviation programs to provide seamless, quality services.
- Analyzing jet usage and jet hours to optimize program utilization and billing.
- Monitoring and reconciling the usage and billing of private jets with related invoices and Purchase Orders (POs).
- Reporting any discrepancies in the jet operations for immediate resolution.
- Using data analytics to analyze trends in the private jet usage to forecast and manage demand.
- Close collaboration with our executive assistants, travel-management company, aviation partners, and corporate security to ensure a meticulous execution.
Stakeholder Engagement
- Supporting the effective interactions between executives, travel assistants, travel team leaders, and other stakeholders in the travel program.
- Promoting open and transparent communication, feedback, and collaboration between all involved parties.
- Building trust with executives through reliable, consistent, and efficient service.
Qualifications
- Exceptional interpersonal skills, proficient in interfacing and collaborating with all levels of employees.
- Prior corporate jet experience.
- Resilience in a high-change environment.
- Excellent organizational skills.
- A proactive and action-oriented approach.
- Critical thinking and creativity.
- 5+ years of executive travel expertise with superior Program Management skills.
- Proficiency in Microsoft Applications, Google Drive, Salesforce, and Slack, as well as travel and expense software.
- Comprehensive understanding of the travel industry, including agencies, supplier operations, and source selections.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $126,000-170,000, Southern California $114,500-155,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Related Content
-
-
GED is a weeklong code-a-thon that brings together Intuit technologists from all over the world to innovate and collaborate on projects they’re passionate about.
-
Article
Benefits
We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of mind for you and your family.
-
Intuit has built foundational capabilities for collecting, processing and transforming raw data into a connected mesh of high quality data. Those capabilities are enabling our technologists to build personalized experiences, with speed and at scale, to deliver on our mission to power prosperity around the world
-
Article
Hybrid Work
Intuit embraces a hybrid way of working that brings the best of in-person collaboration and connections together with the flexibility of virtual work.
-
For Intuit, turning data into actionable insights is pivotal to our success in delivering awesome experiences to 100 million customers That’s why we’ve developed an internal generative AI powered tool called Query Kickstart to improve speed to insight by accelerating SQL query authoring for our data workers.
-
Intuit is using generative AI to power our internal developer platforms to enable our software engineers and data workers to be more effective and efficient.
-
Intuit’s Expert Network is revolutionizing the way people access financial expertise. We provide flexible career opportunities and schedules to empower experts who want to grow their careers while being present for their families and other personal or professional pursuits.
-
While serving as an assistant manager in the hospitality industry, Fatimah Muhammad learned how to use QuickBooks and rediscovered her talent for working with numbers. By joining Intuit, she’s been able to join the tax field with the help of our free, online tax training courses.
-
Video
Intuit Academy
Start your career as a remote tax preparer or bookkeeper through our Intuit Academy program. The program consists of self-paced online courses, followed by an exam. Upon passing the exam, you will receive a badge that you can easily display to advance your career in the industry.
-
Michael Mills is in his third season with Intuit and his first as a TurboTax Expert. Michael utilizes our flexible schedule options to give himself the time to accomplish his ultimate career goal: Building his own practice that allows him to earn three revenue streams (bookkeeping, tax, and financial advising).
-
Video
DEIB at Intuit
Intuit's Chief DEI Officer, Humera Shahid, on Diversity, Equity, Inclusion, and Belonging
-
At Intuit, mobility plays an important role in the learning and development of our employees. Our teams offer lateral growth opportunities as well so that employees have an opportunity to explore different roles and broaden their skillset.
-
Video
Hybrid Workplace
We’re building the workforce and workplace of the future by investing in our sites around the world. We're developing a high-performing and diverse workforce, and embracing hybrid work to support collaboration and connection, regardless of where we work.
-
-
-
-
Jobs For You
You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!
View all of our available opportunitiesYou haven't saved any jobs yet. Start exploring now to find the perfect opportunity for you!
View all of our available opportunitiesSign Up for Job Alerts
Be the first to find out about open jobs that fit what you're looking for.