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Staff Machine Learning Engineer

Category Software Engineering Location Mountain View, California Job ID 23472
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is looking for a Staff Software Engineer to build AI/ML systems at the core of our products. You'll design and own shared AI capabilities - model training pipelines, evaluation frameworks, and ML tooling - that power next-generation, AI-driven experiences across personal finance, accounting, and tax. You'll work closely with AI scientists, product, and design, moving from proof-of-concept to production through rapid experimentation and iteration. You'll help build the AI capabilities that every product team depends on - long-term memory systems that let AI experiences retain context and personalize over time, and evaluation frameworks that make model quality and regressions measurable at scale. Besides these core AI capabilities, you'll get to work at the frontier of what AI-native products can be: building agent builder frameworks, embedding AI directly into product experiences, and pushing on cutting-edge agentic AI development.


Responsibilities

  • Design and own shared AI/ML components, frameworks, and pipelines - spanning model training, evaluation, and fine-tuning - used across multiple product teams

  • Apply ML fundamentals and LLM techniques (prompting, fine-tuning, RAG) to solve concrete customer problems, then evaluate model performance in production

  • Build long-term memory and context-retention systems that let AI experiences personalize and stay coherent over time, and evaluation frameworks that make model quality measurable at scale

  • Prototype and build agent builder frameworks and embedded AI experiences, taking cutting-edge agentic AI concepts from early exploration to product-ready implementations

  • Drive rapid prototyping and experimentation to move from proof-of-concept to high-accuracy, performant systems

  • Set best practices for ML tooling and developer workflows; mentor other engineers on AI craft

  • Stay ahead of emerging GenAI and ML developments and identify where they improve existing products

  • Collaborate closely with AI scientists, product, and design to navigate ambiguity and ship next-generation AI-driven experiences

  • Architect and build full-stack, AI-native applications end-to-end, from backend services to production LLM integrations

  • Set best practices for application architecture; mentor other engineers on software engineering craft


Qualifications

  • BS, MS, or PhD in Computer Science or equivalent practical experience

  • 8+ years building production AI/ML systems; prior experience leading an engineering effort a plus

  • Strong CS fundamentals - data structures, algorithms, system design - plus solid ML fundamentals (classification, regression, clustering, neural networks)

  • Proficiency in Python and standard ML frameworks (PyTorch, TensorFlow, Pandas/NumPy)

  • Practical experience with LLMs: prompt engineering, fine-tuning, and frameworks like LangChain

  • Experience building or operating agentic systems, agent frameworks, or long-term memory/context architectures for AI applications

  • Familiarity designing evaluation frameworks or offline/online eval pipelines for measuring model and agent quality

  • Cloud platform experience for ML workloads (AWS, including SageMaker)

  • Track record of launching AI integrations in production and evaluating their real-world impact

  • Strong cross-functional collaboration skills, partnering effectively with data scientists, product managers, and engineers across global teams

  • Proficiency in one or more full-stack languages (JavaScript, Java) and experience designing scalable services - microservices, relational/NoSQL data stores, Kubernetes


Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

The expected base pay range for this position is $230,000- $250,000.

The expected base pay range for this position is:
Mountain View $202,500 - $274,000
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Career Path

Mobility plays an important role for our engineering community. In addition to vertical growth, our teams offer lateral growth opportunities. Whether it’s working on a different tech stack or product, Intuit will help you get to the next step in your career.

  • Software Engineer 1 & 2
  • Sr. Software Engineer
  • Staff Software Engineer
  • Sr. Staff Software Engineer
  • Principal Software Engineer
  • Distinguished Software Engineer

Intuit supports you, not just as you are now, but as the person that you want to grow to be.

Alex Pollock Senior Software Engineer

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