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Staff Technical Program Manager

Category Program Management & Business Operations Location Mountain View, California Job ID 2025-68311
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

 Available to Quickbooks Online customers in the US, Intuit Assist is delivering seamless, connected 'done-for-you' experiences, enabled by AI with access to  AI-powered human Experts. Intuit’s AI-driven expert platform is embedded in the company’s products, including QuickBooks, TurboTax, Credit Karma, and Mailchimp.

If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, we would love to have you join

 Global Business Solutions Group (GBSG) - Intuit Assist QuickBooks team, as a Staff Technical Program Manager, supporting our QuickBooks AI/Generative AI initiatives. The mission of GBSG Intuit Assist QB:  Grow small business revenue and profitability 2x faster through AI-native experiences  that do  work  on customer’s  behalf and power their business  decisions  with  connections  to human expertise at  moments that matter  

Responsibilities

  • Drive innovative development teams to build agentic workflows and embedded
  • Create program structures that empower teams to achieve successful outcomes
  • Manage program reporting and Sr. Leader escalations and communications
  • Define product & operational standards, dashboards, and processes
  • Drive continuous improvement across multi-org program teams enabling product & operational excellence
  • Drive/ challenge discussions with experts achieving optimal outcomes
  • Influence program outcomes to align with Intuit’s technical & business strategy
  • Bring outside-in learnings to the team
  • Establish strong relationships with key stakeholders across Product
  •  Development, Product Management, Design, Marketing, and Customer Success
  • Develop a close working relationship with the portfolio stakeholders to ensure that the team is focused on the highest priority programs, and is helping deliver the most value to our customers
  • Develop common mechanisms for keeping key stakeholders informed on the portfolio progress, risks, and issues

 

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $171,500 - $232,000

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

  • BA/BS in Computer Science, Information Systems or equivalent degree.
  • Strong Program Management experience, including 7 or more years leading multiple complex software development programs end-to-end
  • Proven experience driving organizational change
  • Strategic, creative problem solver with demonstrated ability to work in a matrix environment. Ability to influence at all levels and without direct authority, leads end-to-end, and bend seamlessly between strategic and tactical work.
  • Establish rapport, credibility, trust and build strong partnerships across organizations in delivering the best outcomes for complex programs.
  • Outstanding communication skills appropriate for executive-level audiences, strong presentation skills and compelling storytelling abilities. Able to visually communicate complex topics and influence stakeholders to take action.
  • Ability to rally teams behind your execution plan, communicate a clear story of challenges and opportunities, and align executive teams on program
  • Experience driving program outcomes in an Agile/Scrum based environment, balancing the desire of date driven business outcomes and prioritization  based development outcomes.
  • Experience in emerging technologies, AI, and Generative AI is a plus.
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $171500-232000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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