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Strategic Front End Web Author, GTM & Marketing

Category Marketing Location Mountain View, California Job ID 2024-64843

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

We are hiring a Staff Front End Web Author who can lead projects, stay up to date with evolving technologies, and ensure successful project delivery. This senior role will focus on designing and executing complex experimentation, collaborating closely with cross-functional teams to create and manage content and experimentation. The goal is to deliver exceptional customer experiences while ensuring quality standards, resolving issues, and streamlining processes. The ideal candidate will be a strong influencer to improve tools and solutions and work as a vocal partner with GTM and Marketing teams. They will ensure successful project delivery by driving operational efficiencies, technical execution, documenting processes, and implementing improvements. The ideal candidate will possess strong execution and strategic skills such as excellent documentation, communication, mentorship, coaching, and scalability.

Responsibilities

Execute complex web experiences using content management systems
Set up and oversee web experience(A/B) testing using Optimizely or other experimentation tools
Coordinate QA and other teams for testing, releases, and integration
Ensure established quality standards are met
Document and track issues and bugs
Develop solutions and recommendations for improving the platform and configurations
Collaborate cross-functionally with other departments
Identify and problem-solve roadblocks to task completion
Help build web standards and best practices
Troubleshoot site problems and implement fixes
Ensure accuracy of product information, content, and images
Support E2E initiatives and experimentation
Identify QA testing requirements to reduce PD dependencies
Oversee and execute web migrations
Gather requirements for new platform capabilities
Scale teams with process and technology workflow experience
Drive executional excellence through documentation, templates, and requirements
Support special projects as needed
Work occasional off-hours as necessary to meet deadlines

Qualifications

7+ years of experience in front-end web development
Bachelor's degree in computer science, engineering, or relevant field of study or equivalent experience
Experience with experimentation using both data/segmentation and content to create personalized experiences.
Experience with Optimizely or other experimentation solution platforms required.
Experience with a Content Management Software platform such as Magneto, Joomla, Adobe and WordPress etc., with strong strategic, analytical, and critical thinking to determine the best course to take (component, non-authorable component, or code block) to carry out complex activities or job functions involving new concepts/requirements.
Experienced with multiple vehicles, i.e., In-Product Discovery, SaaS, Paid Search, Display, Email, Affiliates, and Social and Mobile platforms, as well as Web Properties and Relationship Marketing
Extensive experience with web technologies and frameworks, including Angular 2+/React/VueJS/Node/CSS
Extensive experience solving cross-browser compatible front-end web experiences with React.js, HTML5, CSS3
Awareness of web performance considerations
Detail-oriented with strong written and verbal communication skills
Strong knowledge of UX, SEO, and other factors that impact web conversions
Passionate and curious about finding opportunities for process improvement and technology
Flexible and agile, with the ability to adapt quickly and be effective in new situations
Experience working in an Agile or SCRUM environment
Strong problem-solving, troubleshooting and analytical skills
Ability to monitor, search, analyze, and visualize machine-generated data in real-time using Splunk; and, capturing, indexing, and correlating real-time data in the searchable container and producing graphs, alerts, dashboards, and visualizations

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $151,500 - 204,500, Southern California $144,500 - 195,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.