Strategy & Business Operations Principal, SMB Money / FinTech

Job Overview

Cash flow and expense management are critical aspects of any SMB's financial health. Intuit’s Global Business Solutions Group (GBSG), the home for QuickBooks, aims to provide unparalleled tools that help small businesses thrive. Our Money Out team focuses on delivering solutions that streamline bill pay and expense management. We are looking for a Strategy & Biz Ops Principal to support this mission and drive growth in our Money Out business.

This position requires strong strategic problem solving and communication skills, the ability to influence and develop productive partnerships at all levels of the organization, and a strong understanding of Intuit’s mission and values.  This is a role with broad exposure to many senior leaders.

You will report to the Head of Strategy & Biz Ops for the Money portfolio and work closely with cross-functional teams including Product, Marketing, Data Analytics, Finance, Partnerships, and Business Development to solve our customers’ problems and accelerate growth.

Responsibilities

• Strategy development: Develop and implement a long-term strategy for our Money Out business, encompassing bill pay and expense management.
• Operational oversight: Monitor and improve key performance metrics for the Money Out business, leveraging data analytics to drive performance and reliability.
• Uncover opportunity: Dive deep into the performance drivers to uncover opportunities to accelerate growth.
• Cross-functional leadership: Partner with various teams to evaluate and enhance our service offering, focusing on customer experience, operational efficiency, and regulatory compliance.
• Process optimization: Identify opportunities for workflow automation and innovative solutions to optimize new and existing processes.
• Project leadership: Spearhead internal projects to expand and refine our Money Out capabilities.
• Stakeholder communication: Serve as the conduit between the Money Out business and other GBSG & Intuit businesses, ensuring alignment on priorities, progress, and challenges.
• Team mentorship: Mentor and develop a high-performing cross-functional team, instilling a culture of analytic rigor across the Money Out org.

Qualifications

• Experience: 10+ years of experience in strategy & business operations, management consulting, or strategic roles within high-growth environments Experience with a leading consulting firm (McKinsey, BCG, Bain) is strongly desired. FinTech and/or SaaS experience is a plus.
• Leadership: Proven ability to influence and lead cross-functional teams, build trust, and drive outcomes in a matrixed organization.
• Strategic thinking: Strong capability to translate strategic plans into actionable tasks, ensuring project completion and alignment with business goals
• Problem Solving: Exceptional critical thinking and problem-solving skills, including data-driven decision making
• Technical Acumen: Understanding of payment systems and money movement (including credit cards) is a plus
• Communication: Excellent presentation and storytelling abilities, comfortable with facilitating workshops and business reviews with executives and teams
• SQL skills (i.e., ability to self-serve on data needs for ad hoc analyses) are a plus
• Education: Undergraduate degree in a technical, math, or science discipline or equivalent relevant experience; MBA or advanced degree preferred.